Call Center

Duties & Responsibilities - Politely answer inbound calls and respond to customer inquiries in a timely manner. - Generate customer interest in the company’s products or services. - Provide personalized customer service by responding to the needs of customers. - Document and report on customer feedback to improve the customer experience. - Manage and update customer databases with notes for each customer. - Other tasks assigned by line manager
Qualification / Requirements - University Student with relevant field. - High school’s degree as minimum requirement. - Fresh people or 1year experience with Strong phone and verbal communication skills along with active listening. - Customer-service orientation Friendly people - Customer focus and adaptability to different personality type. - Computer literacy Ms. office, Internet & Email - Ability to multi-task, set priorities and manage time effectively - Honesty, and excellent interpersonal skills.
Benefit - Competitive Salary + Allowance and Incentive - 13th months’ salary - Public Holiday, Special Leave & Sick Leave - Annual Leave 18 Days - Maternity Leave - Yearly Salary Incremental - Insurance

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