Customer Service Leader

AD ID: 11538511 • Siem Reap • Just now

$800+

Main Category :: Jobs

Category :: Customer Service

Job Type :: Full-time

Experience :: 3 Year+

1. Main jobs: - Organize and manage the making of contracts for the purpose of buying and selling products. - Check and supervise customer debt monitoring, propose the solution to handle customer debts. Be responsible for the KPI implementation in customer debt collection. Establishing debt settlement solutions, preventing slow payment and bad debt of customers. 2. Working party expenses: - Review content of the Contract: + Review and reconcile the draft contract compared with the model contract issued + Review and reconcile Contract information (customers / products / payment schedule ...) compared with information on the sales slip / sales program ... - Presiding over drafting and reviewing the contents of the Contract Appendix / Contract Adjustment Agreement: + Drafting the content of the Appendix of Contract/ Agreement to adjust the contract accordingly: Legal provisions, Regulations, processes, notices, instructions ... the Company has issued + Get advice and guidance of CLG Department and related functional departments. - Develop the contents of the contract explanation, organize the interpretation of the contract for customers. - Organize and supervise the statistics of the contractual information already released to customers - Check and monitor customer debt monitoring - Handling customer debts - Resolving customer requirement/complaints. - Other jobs as assigned by superiors. Requirement(s) - University majoring in Law / Business Administration / Economics. - At least 4 years of experience in supervision and management/leader of CS. - Priority to have experience in real estate business. - Skills to read, write, communicate quite English. - Ability to analyze and make decisions. - Skills to quickly read documents and legal documents. - Writing / Contract drafting skills. - Negotiation, persuasion, communication and presentation skills. - Planning skills, time management. - Ability to work independently, in coordination to work in teams with high pressure.

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Location: siem reap Sala Kamraeuk, Krong Siem Reab, Siem Reap

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