Customer Service Specialist / 客服专员招聘
AD ID: 11960799 • Phnom Penh • Just now
$500+
- Main Category :
- Jobs
- Category :
- Customer Service
- Job Type :
- Full-time
- Experience :
- 3 Year+
Job Announcement: Customer Service Specialist / 客服专员招聘 📌 Job Description | 岗位描述 We are looking for a Customer Service Specialist to join our team in Phnom Penh. The ideal candidate will be responsible for handling customer inquiries, order processing, and maintaining excellent customer relationships. 📝 Responsibilities | 岗位职责 🔹 Customer Service 客户服务 Respond to customer inquiries, complaints, and feedback to ensure a high level of satisfaction. Provide technical support and assist customers with product or service issues. 🔹 Order Processing 订单处理 Manage and track daily customer orders, ensuring timely updates. Coordinate with the warehouse to arrange efficient shipping and delivery. 🔹 Data Analysis 数据分析 Collect and analyze customer feedback to identify trends and areas for improvement. Track and report sales and payment data to management. 🔹 Team Collaboration 团队协作 Work closely with sales, product, and technical teams to ensure quick problem resolution. 🔹 Customer Relationship Management 客户关系维护 Conduct regular customer follow-ups and maintain accurate records. Update and manage customer profiles for accuracy and completeness. ✅ Requirements | 任职要求 ✔️ Experience in customer service or related field. ✔️ Proficiency in Chinese (Mandarin speaking is required). ✔️ Strong communication and problem-solving skills. ✔️ Ability to work independently and handle multiple tasks. 🎁 Benefits | 福利待遇 📅 Working Days: Monday – Friday ⏰ Working Hours: 1:00 PM – 9:30 PM (1.5-hour break) 💲 Salary: Negotiable 📍 Location: Phnom Penh, Cambodia 👉 If you are looking for a new opportunity that matches your skills, apply now! 📲 Telegram: t.me/MTCareer 📞 Contact us: 017916xxxClick To Call 我们正在征聘一名客服专员加入我们的团队，工作地点在金边。理想的候选人需要负责处理客户咨询、订单管理以及维护良好的客户关系。 📝 Responsibilities | 岗位职责 🔹 客户服务 处理客户的咨询、投诉和反馈，确保客户满意度。 提供技术支持，帮助客户解决产品或服务使用过程中遇到的问题。 🔹 订单处理 负责管理和跟进每日客户订单，并及时汇报。 与仓库对接，合理安排发货，确保订单顺利完成。 🔹 数据分析 收集和分析客户反馈，识别常见问题和改进机会。 统计销售及回款数据，并按时向管理层汇报。 🔹 团队协作 与销售、产品和技术团队保持紧密沟通，确保客户问题得到及时解决和反馈。 🔹 客户关系维护 定期安排客户回访并做好相关记录，保持良好的客户沟通。 维护和更新客户档案，确保客户信息的准确性和完整性。 ✅ Requirements | 任职要求 ✔️ 具有客户服务或相关领域的工作经验。 ✔️ 会说中文（普通话流利），具备良好的沟通能力。 ✔️ 具备较强的问题解决能力和应变能力。 ✔️ 具备独立工作能力，并能同时处理多项任务。 🎁 Benefits | 福利待遇 📅 工作时间: 周一至周五 ⏰ 上班时间: 下午1:00 – 晚上9:30（含1.5小时休息时间） 💲 薪资: 面议 📍 工作地点: 柬埔寨 金边 👉 如果您正在寻找符合自己技能的新机会，欢迎申请！ 📲 Telegram: t.me/MTCareer 📞 联系我们: 017916xxxClick To Call
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
017916xxx Click To Call
Location: Oval Office Tower 8th Floor, Room 802 Boeng Keng Kang Muoy, Boeng Keng Kang, Phnom Penh
Save
Report
Share
ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
We does not control the content posted by members and therefore assumes no responsibility and disclaims any liability for any consequence relating directly or indirectly to any action or inaction.
Comment
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
Related posts
Report has been success!
SMS
017916651
Cancel
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
Share
Facebook
Twitter
Copy Link