IT Officer (Terminal) - Koh Kong Branch and Stung Treng Branch
AD ID: 11464894 • Phnom Penh • Nov 06
$250+ 16
- Main Category :
- Jobs
- Category :
- Information Technology
- Job Type :
- Full-time
- Experience :
- No experience needed
Terminal Service Officer
• Set up of POS Terminal, ATM, CIM, PC and its software
timely and effectively to maintain its fast transactions
and convenient customer service provided;
• Collect and return captured card to customer
representative as soon as possible to ensure fast
customer solution provided;
• Provide Terminal, ATM, CIM, PC maintenance services
and immediately escalate to IT, Card system and terminal
team for any network and/or technical related issues to
offer the resolutions in a timely manner and minimize
customer impact;
• Ensure secured and compliant cash replenishing
procedures at ATM and CiM to avoid operational risk as
well as to keep customers satisfied through its fast and
convenient transactions;
• Configure POS Terminal, ATM, and CiM application
parameters to accurately measure the quality of services
(QoS) of a connection and qualify end-to-end network
performance;
• Ensure cleanliness and proper usage of POS Terminal,
ATM, and CiM by educating any stakeholders who are in charge and involved;
• Build a strong collaborative relationship with customers
who rely on our POS Terminal by scheduling the visit and
collect their feedbacks to improve the services officered;
• Handle all customers’ issues in a calm manner and
escalate the issues to line manager for solutions when
needed
Apply Here:
✉️Telegram: https://t.me/t_lyheng (095775xxxClick To Call)
✉️Email: tea********@ababank.comClick To Sent Email
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
095775xxx Click To Call
Location: Koh Kong Branch and Stung Treng Branch Tonle Basak, Chamkar Mon, Phnom Penh
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
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មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
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Check the item before you buy
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