Payment Manager (Sihanoukville)
Key Responsibilities β’ Responsible to manage the team. β’ Monitor on daily operation procedures (SOP), identify areas of improvement, and make necessary recommendations or changes. β’ Ensure appropriate training and educational activities are maintained for all on-boarding and refresher training. β’ Responsible for all internal and fraud prevention system, including rule building and rolling out new system. β’ Observe payment operation to ensure is running smooth β’ Ensure appropriate cooperate closely with related department β’ Consistently drive automation for reduce manual workload where possible. β’ Carry out interview and recruitment to make sure there's sufficient manpower. β’ Escalate technical issue to related department accordingly β’ Resolve the 3rd party gateway issue β’ Keep up to date with trends and new initiatives within the online payments. β’ Create & analyse requires report or chart and update to the management. β’ React promptly, analyses and think of the solution for any special issue β’ Provide training to newcomer, follow up and review learning progress of newcomer, ensure achieved LPTC (learn, practice, test, check) β’ Track and manage staff KPI β’ Tasks that assign by superior Key Requirements β’ Candidate must possess at least Bachelor's Degree in Finance/Accountancy/Banking or equivalent β’ Required languages: English, added advantage for Mandarin β’ At least 2 year of working experience in the related position β’ Strong & passionately in data analysis (math's & numbers) β’ Proficient in Microsoft Office, in particular Microsoft excel (formula, chart, report) β’ High standard of accuracy, good organizational & interpersonal skills β’ Must willing to work in 24 hours shift rotate including weekend and public holiday β’ Working hours β 6days/week, 8hours/day β’ Must willing to be based in Sihanoukville, Cambodia Benefits β’ Travelling cost to be beared by company - First air ticket to Cambodia - Visa fees - Quarantine fees in Cambodia β’ Accommodation provided in Sihanoukville City (private hostel) β’ Spacious & cosy hostel, housekeeping provided on daily basics. (Laundry service included) β’ All utilities fees will be paid by the Company (Wi-Fi included) β’ Daily transportation to office & back to hostel. β’ Min twenty-five (25) days Annual Leave per annum. β’ After probation increment based on performance. β’ Bonus payout yearly, based on performance and Company profits. β’ Annual festival celebrations and gifts. β’ Meal allowance. β’ Medical coverage. β’ Optical & dental subsidy. β’ Gym membership subsidy. β’ Friendly working environment.
