IT Supervisor

Description

• Job TypeFull-Time
• Experience1 Year+
• Min Salary$700+

Job Description
• Establishes, documents, and ensure compliance and accountability with technology standards and procedures.
• Ensures staff maintains appropriate system documentation and change control for all systems.
• Verifies staff proactively monitors and tunes existing systems for optimal performance, security, availability, and supportability.
• Ensures clear ownership and responsibility for platform components, configurations, and operations.
• Establishes maintenance windows and procedures for all major systems.
• Makes certain team has primary and back up personnel appropriately trained.
• Ensures that consumer requests are handle in a timely, orderly, and prioritized fashion.
• Evaluates staff performance and makes recommendations for hiring, transferring, discharging, and promoting staff.
• Prepares technical specifications for equipment and/or software bidding.
• Prepares weekly status/ planning reports to IT and County Management and conducts regular staff meetings.
• Coordinates network and data center maintenance to minimize impacts to users, other technical staff and to improve reliability and operational effectiveness.
• Oversees all data communications activities throughout county facilities.
• Supervises technical staff providing the following network services: line management, billing, equipment installations, WAN, LAN.
• Oversees the configuration of all hardware and software related to networking, maintaining appropriate documentation, change control, and configuration management.
• Orders and monitors the installation of data communications circuits for all County department.
• Provides project management for network or data center projects.
• Performs other work as required or necessary.

Job Requirement
• Two years experiences of management
• Proficient with Microsoft Office Suite or related software.
• Strong and proven analytical skills
• Highly motivated with a desire to work in a fast-paced environment
• Fluency in Khmer and English is preferable