Bank Management Executive

Phnom Penh • 10-Apr-2024

General Responsibilities • Timely processing of payment and settlements, providing the best client services possible to ensure satisfactory delivery for the Bank’s clients. Adhere to the Treating Customer Fairly principles through all work activities. • Support the line manager in ensuring that all colleagues in the team are fully cross-trained and that all processes are adequate and well documented. • Assist with projects related to the continuous improvement of the Function. • Work in close conjunction with the Client Services team and other internal functions to achieve the best possible outcome for the customer. • Support the maintenance of the Function’s Policies and Procedures. • Contribute to operational risk management in the day-to-day job activities. • Other related duties as assigned Assistance with Payments, Fixed Term Deposit, and Daily clearing: • Where required, assist with all inbound and outbound payment transactions so that they are duly input and verified by customers’ authorized signature, account balance , and compliance. • Release payments onto the system within the allocated limit • Repair all SWIFT message failures advised by IT • Performs all the relevant checks according to the Financial Crime Prevention Policy • Ensure all Fixed Term Deposits are processed and settled in a timely and accurate manner and within SLA. • Process daily clearing files (CHQ Clearing, Direct Debits, BACS, etc). • Daily reconciliation of Mastercard Accounts

$500+

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Tele Sale

Phnom Penh • 10-Apr-2024

Position Title: Customer Acquisition Executive (KH) Location: Work remotely Overview: Are you always striving for opportunities to LEARN, GROW, and THRIVE with a SALE DRIVEN MINDSET? Join us to embark on the adventure. Our innovative and growing company is in search of a Customer Acquisition Executive! The major responsibility is to Initiate sales with potential customers over the phone. We nurture and groom our team; therefore, we provide opportunities for professional and personal development. Set out for the journey? Let's go through the checklist before departing! Job Descriptions: • Conduct outbound calls and use social platforms to personally welcome newly registered customers & use closing techniques to persuade customers to purchase our product. • Develop and execute strategies to work on finding a potential customer through various channels including call and social media to boost sales. • Stay informed about industry trends and competition to adjust strategies accordingly to achieve monthly target. • Seek feedback from customers to have sight on their participation journey, keep record of insights to optimize future acquisition strategies. • Handling acknowledging rejections and provide alternative approach even in difficult situations. Job Requirements: • Education level: Diploma, advanced/Higher/Graduate Diploma, Post Graduate Diploma, Professional Degree, Bachelor’s degree in any field. • Excellent command of spoken and written in Khmer (must be native) and English. • Basic Microsoft Office products in PowerPoint and Excel. • Able to work on shifts, weekends, and public holidays. • Interpersonal Skills: Strong phone contact handling skills and active listening. Great interpersonal skills, with the ability to interact with people at all levels. • Adaptability and Fast-Paced Environment: Effective team players who like to work in a fast-paced and dynamic environment. • Results-driven: Results-driven with a focus on meeting and exceeding monthly acquisition targets. • Confident, enthusiastic, professional, and pro-active approach.

$500+

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Payment Manager

Phnom Penh • 23-Apr-2024

Key Responsibilities • Responsible to manage the team. • Monitor on daily operation procedures (SOP), identify areas of improvement, and make necessary recommendations or changes. • Ensure appropriate training and educational activities are maintained for all on-boarding and refresher training. • Responsible for all internal and fraud prevention system, including rule building and rolling out new system. • Observe payment operation to ensure is running smooth • Ensure appropriate cooperate closely with related department • Consistently drive automation for reduce manual workload where possible. • Carry out interview and recruitment to make sure there's sufficient manpower. • Escalate technical issue to related department accordingly • Resolve the 3rd party gateway issue • Keep up to date with trends and new initiatives within the online payments. • Create & analyse requires report or chart and update to the management. • React promptly, analyses and think of the solution for any special issue • Provide training to newcomer, follow up and review learning progress of newcomer, ensure achieved LPTC (learn, practice, test, check) • Track and manage staff KPI • Tasks that assign by superior Key Requirements • Candidate must possess at least Bachelor's Degree in Finance/Accountancy/Banking or equivalent • Required languages: English, added advantage for Mandarin • At least 2 year of working experience in the related position • Strong & passionately in data analysis (math's & numbers) • Proficient in Microsoft Office, in particular Microsoft excel (formula, chart, report) • High standard of accuracy, good organizational & interpersonal skills • Must willing to work in 24 hours shift rotate including weekend and public holiday • Working hours – 6days/week, 8hours/day • Must willing to be based in Sihanoukville, Cambodia Benefits • Travelling cost to be beared by company - First air ticket to Cambodia - Visa fees - Quarantine fees in Cambodia • Accommodation provided in Sihanoukville City (private hostel) • Spacious & cosy hostel, housekeeping provided on daily basics. (Laundry service included) • All utilities fees will be paid by the Company (Wi-Fi included) • Daily transportation to office & back to hostel. • Min twenty-five (25) days Annual Leave per annum. • After probation increment based on performance. • Bonus payout yearly, based on performance and Company profits. • Annual festival celebrations and gifts. • Meal allowance. • Medical coverage. • Optical & dental subsidy. • Gym membership subsidy. • Friendly working environment.

$2,000+