Restaurant Manager

Description

• Job TypeFull-Time
• Experience2 Year+
• Min Salary$500+

• Monitors customer service and product quality by ensuring good preparations before, during, and after operations.
• Maintains the physical environment of the restaurant, ensuring cleanliness both inside and outside.
• Ensures staff understand and maintain appropriate food safety and hygiene standards.
• Conducts the opening and closing POS sales system, ensures correct amounts, and generates daily sales reports.
• Conducts closing inventories, ensuring accurate records of all stocks of drinks, beers, and operational equipment such as utensils, plates, glasses, etc.
• Work collaboratively with the kitchen department to ensure timely and accurate food preparation.
• Completing operating checklists as required.
• Act as a role model for the store staff, recruiting, motivating, and coaching them to provide customers with the best quality services and food.
• Place customer needs as the number one priority, resolving conflicts or complaints in a timely and professional manner.
• Resolves staff issues sensitively, professionally, and according to the company’s values.
• Deploys staff appropriately to various positions within restaurant operations.
• Understand staff’s strengths and weaknesses, and make training plans to improve their abilities to provide better customer service.
• Maintain motivation, communication within the restaurant’s team, and a positive working environment to promote a culture of passion, teamwork, and respect.
• Sales and Marketing:
• Projects future sales figures, and works closely with sales and marketing department in making monthly marketing plans.
• Closely follow up on sales data, and make sure all marketing and promotional activities are well-practiced by the service staff.
• Monitor daily purchasing and stock control reports.
• Manage all sales and marketing-related reports.
• Control of staff attendance, compliance with HR documents, and monthly staff roasters.
• Performs other functions related to managing and those, which may be assigned from time to time.