Servicer Manager

Description

• Job TypeFull-Time
• Experience2 Year+
• Min Salary$500+

- Hiring, training, and supervising service staff.
- Conducting performance reviews and providing feedback.
- Ensuring high levels of customer satisfaction.
- Addressing and resolving customer complaints and issues.
- Coordinating service schedules and assignments.
- Ensuring that service procedures are followed, and standards are met.
- Overseeing the quality of services provided.
- Managing inventory and ensuring the availability of necessary parts and tools.
- Coordinating with other departments, such as sales and logistics, to ensure seamless service delivery.
- Managing the service department budget.
- Monitoring and controlling costs and expenditures.
- Ensuring compliance with company policies and legal regulations.
- Promoting and maintaining a safe work environment.
- Maintaining accurate records of services performed and customer interactions.
- Preparing and presenting reports on service activities and performance metrics.
- Identifying areas for improvement in service delivery.
- Implementing best practices and innovative solutions to enhance service efficiency and effectiveness.