Store Manager( Urgent)

Description

• Job TypeFull-Time
• Experience3 Year+
• Min Salary$550+

=>Operation, Service Standards:

Plan and manage monthly/ weekly/ daily targets of sales revenue, labor cost, operating cost and production plan etc… of the assigned store
Monitor overall QSC “Quality, Service and Cleanliness” at store
Understand the daily sales, analyse and find out the reason for sales shortfalls to have the improvement solutions
Properly deal with complaints from customers which are out of controlling limitation of Hall Manager. Improve customers’ satisfaction by following up the attitudes of customers when using store’s service and products.
In charge cash handling at store, daily check and count revenue carefully and then submit to Company by bank accordingly
Monitor daily material, product inventory, order… Periodically implement inspection.
Periodically check and monitor asset and the use of all machinery and equipments at the store to limit damage, breakage or loss.
Monitor overall expected risks in the store inclusive of fire protection, hygiene, food safety, legal, and finance issues with local departments.
=>Manpower Management:
Effectively manage the manpower by properly scheduling roster for employees (including official working hour and overtime hours) and allocating employees’ R&Rs to maximize efficiency of store operations.
Create friendly working environment to encourage store employees to work and develop together to achieve store target.
Manage store employee’s achievement and competency to properly implement annual performance evaluation as Company’s guideline
=>Marketing and Communication:
To implement LSM and marketing activities which promotes brand name and increase sales revenue
To have an understanding of business trend and be aware of competitors’ actions, promotions and growth. Thereby, to have the action plan to develop the assigned store.
=>Coaching:
Train Store’s staff about QSC and their roles in aligning with Company’s standards
To communicate all Company’s announcement, policies and procedures to all store employees for their proper execution
=>Reporting:
Properly implement all reports under Sales Department and Co-operate Departments (Daily /weekly/ monthly/ quarterly... Sales/ Discard/ Inventory…. report)
=>Qualifications
Customer Satisfaction and Customer Service skills
Effective Communication skills
Store Management and Retail Loss Prevention skills
Experience in retail or store management
Knowledge of inventory management and merchandising
Strong leadership and team management abilities
Ability to work independently and collaboratively
Previous experience in the food & beverage industry is a plus