Reservation
AD ID: 11619132 • Phnom Penh • 18h
$250+
- Main Category :
- Jobs
- Category :
- Hotel/Hospitality
- Job Type :
- Full-time
- Experience :
- 1 Year+
Responsibilities: • Be familiar with all hotel facilities, room rates, categories, availability, promotions, and outlet operation hours. • Have knowledge of the entire reservation procedure according to the international hotel manual system. • Assist, advise, and upsell guests who may be interested in hotels or making reservations. • Make reservations for guests based on their preferences, various requirements, and budgetary allowances. • Allocate daily tasks to reservation staff. • Handle and provide support for adding, amending, or canceling reservations from various sources such as by phone, email, online booking, website, etc. • Answer any questions guests might have about the reservation process or inquiries on the same day or within 24 hours of receipt. • Upsell when appropriate by informing guests of additional services or special packages. • Follow up and preview all arrival details that are prepared by the reservation officer. • Allocate rooms correctly and organize closely with the front office on any VIP guest. • Update the daily reservation situation, room availability, and bring the attention of the Front Office Manager on high occupancy dates. • Prepare reports related to reservations and report to management. • Preview and reconfirm the weekly forecast of group arrivals, meal request information, and dispatch to the required departments. • Monitor and coordinate group reservations activity with the Sales Department and Revenue Manager. • Ensure the rate, room availability, and hotel information on hotel websites and online are correct. • Audit and correct the monthly invoice from an online agent, then submit to e-commerce and finance. • Sort out any issues that may arise with bookings or reservations. • Perform any other duties as assigned by the immediate Front Office Manager or E-commerce Manager. Requirements: • High school education or above, or an associate degree in hospitality. • Bachelor's degree in business administration or hospitality is advantageous for candidates with three years' experience as a reservation supervisor or assistant to a manager. • Excellent reading, writing, and oral proficiency in the English language. • Adept at controlling a busy switchboard with excellent telephone and keyboard skills. • Good computer skills, with knowledge of booking systems, both in-house and online. • Hands-on experience in taking credit/debit card payments over the phone and in-person. • Good communication and customer contact skills. • Ability to work effectively and contribute to a team.
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
012545xxx Click To Call
Location: #58, Street 228, Sangkat Chaktomok, Phnom Penh, Cambodia, 12207 Chakto Mukh, Doun Penh, Phnom Penh
Save
Report
Share
ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
We does not control the content posted by members and therefore assumes no responsibility and disclaims any liability for any consequence relating directly or indirectly to any action or inaction.
Comment
Dy Chan Sangva
@dychansangva
Members Since 2024-10-20 09:02:53
012545xxx Click To Call
Phnom Penh , #58, Street 228, Sangkat Chaktomok, Phnom Penh, Cambodia, 12207
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
Related posts
Report has been success!
SMS
012545147
Cancel
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
Share
Facebook
Twitter
Copy Link