Senior Customer Service

Key Responsibility: - Identify problems with solutions, greeting & general services, communication & relation. - Keep record, manage lost and found items. - Enrollment, registration, school management system, payments, student interviewing & Placement, application & documents, student ID & Parent pick up card, etc. - Meet sale targets. - Keep record of customer visit & enrollment, follow up & feedback. - Public Relation, events, competitions, media, social media, SWOT analysis, business survey & expansion. Prepare & deliver other school flyers and other related activities. - Parents: Identify problems with solutions, counseling service, communication, relationship, general services, community, support, etc. - Manage the stock and inventory including books, uniforms, photocopy. - Communicate courteously with customers via telephone, email, letter, and face to face. - Promote international study service, generate sales & offer student support, prepare all related documents. - Organize and facilitate meetings, conferences, and other special events including notation, agenda, room set up including desks, chairs, slide, projector, water, snacks, and clean up after meeting. Qualifications:
- Holding a Bachelor Degree of Business or related field. - Minimum 2 years’ experience of as Customer Service or Operations. - Experience in international school is a plus. - Excellent communication in Khmer and English. - Excellent in communication, leadership, and management skills. - Ability to use Microsoft office and up to date technology.

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