Service Front Desk (Customer Service)
AD ID: 11592171 • Phnom Penh • 20h
$300+
- Main Category :
- Jobs
- Category :
- Cashier/Receptionist
- Job Type :
- Full-time
- Experience :
- 1 Year+
Responding to Inquiries: Addressing customer questions and concerns through various channels, including phone calls, emails, live chat, and social media. • Resolving Complaints: Handling and resolving customer complaints in a timely and effective manner, ensuring the customer feels heard and valued. • Managing Records: Keeping accurate records of customer interactions and transactions, noting any inquiries, complaints, and actions taken. • Providing Information: Offering detailed information about products and services, including usage instructions, terms and conditions, and policy details. • Building Relationships: Developing strong relationships with customers to foster loyalty and repeat business. • Handling Returns and Exchanges: Managing returns, exchanges, and refunds in accordance with company policies. • Collaboration: Working closely with other departments such as sales, marketing, and technical support to address complex customer issues. • Proactive Engagement: Reaching out to customers proactively to offer assistance, gather feedback, or inform them about new products and services. Qualifications: • Studying in the field of Marketing, or Tourism, or English Literature or other related skills. • Have knowledge in Marketing, communication,…etc • Can use MS Word & Excel, Power Point • Can speak, written, listen to English • Experience in customer service from 1 year up • Patient, honest, communicative, intelligent, healthy, responsible at work, punctual
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
0964921xxx Click To Call
Location: Sangkat Monorom.khan 7 Malaya, Phnom Penh Ou Ruessei Muoy, Prampir Meakkakra, Phnom Penh
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
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