Support Specialist/Translator

AD ID: 11586842 • Phnom Penh • Just now

$350+

Main Category :
Jobs
Category :
Customer Service
Job Type :
Full-time
Experience :
1 Year+

Job Description
Position: Support Specialist This position is responsible for assisting the Sales Director to manage the day-to-day operations in CRM System. Reporting to: CEO Duties and Main Responsibilities • Maintain a high standard of customer service and react positively to customer requests. • Utilize effective communication approach to convey characteristic of proprietary trading platform and Forex market to prospect clients. • Build and maintain client database and filing system. • Process clients’ account applications and documents. • Liaise and maintain excellent relations with different parties to ensure performance and service level meet with company’s standard. • Explain client about company profile, products, service and MT5 platform. • Support Sales Department and clients to fill forms and applying online application. • Cooperate with Sales Department to process new account opening for clients. • Verify clients’ enquiry with supporting documents, Matrix system and MT5 manager. • Call confirmation with clients for account opening, change information, withdrawal big amount and change new password. • Back up clients’ enquiry in Account Opening Record. • Filling client agreement both soft and hard copies. • Check online deposit and withdrawal requests. • Process deposit and withdrawal request with related departments. • Prepare daily and monthly reports of deposit and withdrawal. • Filling supporting documents of deposit. • Processing change information for clients. • Observe system problems and clients’ feedback then prepare report for manager. • Other tasks assigned by Manager.
What We Offer: • Public holidays • Monday to Friday (9am-6pm), sometimes stand by on Saturdays • Competitive salary • Lunch Telegram: @brandonsm

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

icon
089650xxx Click To Call

Location: Office: Koh Pich Island, Morgan Tower, 16F, Phnom Penh, Cambodia Tonle Basak, Chamkar Mon, Phnom Penh

Save
Report
Share
ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
We does not control the content posted by members and therefore assumes no responsibility and disclaims any liability for any consequence relating directly or indirectly to any action or inaction.
Sim Brandon

Sim Brandon

@p09211728290500

Members Since 2024-10-07 15:41:40

Comment  

Sim Brandon

Sim Brandon

@p09211728290500

Members Since 2024-10-07 15:41:40

icon
089650xxx Click To Call
/p09211728290500

Phnom Penh , Office: Koh Pich Island, Morgan Tower, 16F, Phnom Penh, Cambodia

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

Related posts

Report has been success!




Feedback