IT Support Supervisor

* Responsibilities - Oversee daily IT operations and support activities. - Manage and lead a team of IT professionals. - Develop and implement IT policies and procedures. - Ensure the security and integrity of IT systems. - Coordinate with other departments to understand IT needs. - Plan and manage IT projects from start to finish. - Monitor system performance and troubleshoot issues. - Maintain up-to-date knowledge of technology trends. - Provide technical support and guidance to staff. - Ensure compliance with IT regulations and standards. - Manage IT budgets and resources effectively. - Conduct regular system audits and risk assessments. - Develop disaster recovery and business continuity plans. - Train and mentor IT staff to enhance their skills. - Evaluate and recommend new technologies and tools. - Ensure high availability and reliability of IT services. - Collaborate with vendors and service providers. - Prepare and present IT performance reports to management. - Implement and manage network infrastructure. - Ensure data backup and recovery processes are in place. *Requirements - Bachelor's degree in Information Technology or related field. - Proven experience as an IT Supervisor or similar role. - Strong knowledge of IT systems and infrastructure. - Experience with network and server management. - Excellent leadership and team management skills. - Strong problem-solving and analytical abilities. - Ability to manage multiple projects simultaneously. - Excellent communication and interpersonal skills. - Knowledge of IT security best practices. - Experience with IT project management. - Ability to work under pressure and meet deadlines. - Strong attention to detail and organizational skills. - Experience with cloud computing and virtualization. - Ability to translate technical concepts to non-technical users. - Proficiency in Microsoft Office and other productivity tools. - Experience with database management and administration. - Ability to develop and implement IT policies and procedures. - Strong customer service orientation

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