After sale manager
AD ID: 11790944 • ភ្នំពេញ • 8h
$1,000+
- Main Category :
- Jobs
- Category :
- Management
- Job Type :
- Full-time
- Experience :
- 3 Year+
Responsibilities -Experience in car rental is a plus -Customer Support Management: Leading a team that provides support and resolves customer complaints, inquiries, or product issues after a sale. -Warranty and Returns Handling: Managing processes related to product returns, exchanges, and warranty claims. -Service Coordination: Overseeing any necessary repairs or installations post-purchase and ensuring timely and quality service. -Customer Retention and Loyalty: Developing strategies to improve customer satisfaction, increase loyalty, and encourage repeat business. -Collaboration with Other Departments: Working closely with sales, logistics, and product teams to ensure smooth after-sales processes. -Reporting and Analysis: Analyzing customer data and service metrics to improve service offerings and resolve recurring issues. Qualifications: -Bachelor's degree in Business, Marketing, or a related field. -Proven experience in after sale. -Strong communication, negotiation, and interpersonal skills. -Ability to work independently and as part of a team. -Knowledge of CRM software and Microsoft Office Suite. Working days Mon-Fri 8am-5pm Benefit - Competitive Salary - Incentive - Seniority Payment - Mission fee - Public Holiday - Annual Leave 18 Days - Maternity Leave , Special Leave , Sick Leave - Yearly Salary Incremental - 13th Month Salary - Insurance Accident & Health - NSSF - Training hard/soft skills
ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។
099453xxx ចុចដើម្បីតេ
ទីតាំង: 17 Street 598, Phnom Penh Ruessei Kaev, Ruessei Kaev, Phnom Penh
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Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
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099453118
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
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