Bartender

As a Bartender, you'll play a key role in crafting a fun and memorable experience for our guests. You will accurately take customer orders and ensure prompt service, all while demonstrating your expertise and enthusiasm for beverages by crafting a variety of cocktails. You will be responsible for creating a welcoming and enjoyable atmosphere for our guests while ensuring high-quality service and memorable experiences. From mixing cocktails to engaging with guests, this role offers a unique opportunity to showcase your creativity and flair. It’s also your responsibility to support Mad Monkey in achieving its Vision and Mission: • Vision: Mad Monkey – The World’s Best Hostel • Mission: To connect the world through adventure and experience. Furthermore, you will be instrumental in building a strong foundation of character development within the organization by embodying Mad Monkey core values: Curiosity, Positivity, Courage, Sincerity, Family Spirit, and Diversity, Inclusion, and Sustainability. Your commitment to these values will contribute to creating a positive and inclusive work culture that promotes growth, innovation, and success. KEY RESPONSIBILITIES: • Warmly welcome guests and present menus promptly. • Practice responsible alcohol service. This encompasses checking IDs to prevent underage drinking, monitoring intoxication levels, and refusing service when necessary. • Implementing alcohol awareness practices to ensure a safe environment. • Inform guests of daily specials, menu changes, and availability. • Offer personalized drink recommendations, considering both guest preferences and profitable menu items. • Ensure consistent, high-quality drink preparation. • Check on customer satisfaction and address any concerns promptly. • Maintain a clean and sanitary bar environment at all times. • Perform regular equipment checks and maintenance to ensure smooth operation. • Maintain and replenish stock by placing timely orders. • Uphold high standards of personal hygiene and grooming. • Effectively handle and resolve customer complaints. • Attend all scheduled training and development sessions. • Implement procedures, lessons, and information learned during training. • Contribute to the bar's online presence by collecting positive reviews on platforms like Facebook and TripAdvisor. SKILLS AND QUALIFICATIONS: • Proven experience as a Bartender, preferably in a high-volume establishment, where you thrived in a fast-paced environment. • A positive and energetic personality with a genuine passion for the hospitality industry. • Strong knowledge of bartending fundamentals, including cocktail recipes, bar equipment, and proper serving techniques. • Good communication and interpersonal skills to connect with guests. • Ability to work calmly and efficiently in a fast-paced environment, prioritizing tasks and ensuring smooth service during peak hours. • A keen eye for detail, ensuring cleanliness, proper inventory management, and a well-stocked bar. • Ability to stand, walk, and lift heavy objects as needed. • Flexibility to work on a shifting schedule, weekends, and holidays as required.

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