Customer Service Officer

Customer Service Officer

Sinh Hak Hout HR
  • Ad ID : 10886531
  • ទីតាំង : ភ្នំពេញ
  • បង្ហោះថ្ងៃ :
$350+

ការពិពណ៌នា

  • ប្រភេទ​ការងារពេញម៉ោង
  • បទពិសោធន៍1 ឆ្នាំ+
  • ប្រាក់ខែអប្បបរមា$350+

Job Description:

- Daily Tasks
1. Support and answer customer questions via online chats, email, phone calls and then redirect the customer to the appropriate team or department.
2. Help customer with product or service issues, resolve their issue as much as possible and escalate customer problems to the appropriate support teams.
3. Provide general customer support include, customer showroom tour visit, guest greeting accommodation.
4. Update customer records, using Zoho Crm system to update customer records after each interaction with customers. Create notes to customer records explaining what the interaction entailed and report on trends.
5. Assist Sales team by helping sales boosting sales and performance. This include setting up appointments, follow up with customers after their first interaction with a salesperson, sending out survey, collect and record.
6. Assist technical team by helping on sourcing on technical information, equipment, and guide them on knowhow on particular topic when necessary.

Job requirement:

o BA in Sales and Marketing or any relate field.
o At least 2 year working experiences in Sales Support.
o Highly personable, with the ability to quickly build relationships
o Be able to work under pressure.
o Communication skills in speaking/Writing English.
o Knowledge of computer literacy (Microsoft office word, Power point, Excel)
o Good interpersonal and Communication skills.
o Strong skill in organization
o Very patience, Flexible, Honest and Friendly
o Male only


Working day: 6days/week (8:00am - 5:00pm) Lunch Break 1hour
Benefits:
- Annual Party
- Public Holiday
- Annual leave

How to apply:

Tel : 0965996xxx ចុចដើម្បីតេ (Telegram)
E-mail :
Address : #353, Mao Tse Tong Blvd, Sangkat Phsar Depo 1, Khan Toul Kork, Phnom Penh
Join our telegram channel: https://t.me/shhcareer


ដើម្បីទទួលបានការងាររហ័ស សូមកុំភ្លេចបញ្ជាក់ថា៖ អ្នកបានឃើញ ការងារនេះនៅលើខ្មែរ២៤!
To get a job quickly, do not forget to say you saw this job on Khmer24!

ការងារស្រដៀងគ្នា

បញ្ចេញមតិ