IT MANAGER (MANDARIN SPEAKING)

ការពិពណ៌នា

• ប្រភេទ​ការងារពេញម៉ោង
• បទពិសោធន៍1 ឆ្នាំ+
• ប្រាក់ខែអប្បបរមា$4,000+

Why work for PSP?

With 15 years of experience in the BPO industry in the Philippines; PSP is a great place to not only start your professional career, but also a place where experience matters.

What PSP can offer YOU is an opportunity to work in a multi-national company with 500 staffs from different countries around Asia.

Benefits of being an Expatriate Employee:

First air ticket to the Philippines reimbursed fully by the Company
Accommodation provided (stay-in); Housing Allowance (stay-out)
Daily transport to and from office (stay-in);
Taxes will be absorbed by the Company
Thirty three (33) days Annual Leave
Probation Increment subject for KPI performance
Bonus payout twice a year subject for KPI metrics
Life, Accidental and Medical Insurance Coverage
HMO upon regularization
Medicine Reimbursement
Birthday Treat
Gym Membership Subsidy
Nationality Celebration/Recreational Activities
Overseas Company Trip
5 day Work-Week; 8 Hour Shift
Negotiable Salary


JOB SUMMARY:

Monitor the Operation and Security of all Computer Workstations and ensure that it is operating properly.


DUTIES AND RESPONSIBILITIES:

*Maintain accurate inventory and records of all Hardware, Software and Manuals purchased by the Company.
*Ensure that all Software runs with no output errors, no response time problems and functioning according to specifications.
*Prepare a monthly report regarding the Systems and issues related to smoot operation of Application Software.
*Maintain the Documentation of the Telephone system configuration and all MPT lines.
*Understand all the Department working procedures and perform the related tasks as described.
*Carry out the repairs and maintenance of all PCs, Printers, Telephones, Interactive system, Key lock system, etc.
*Maintain all Users access request and Authorizations (Windows, Email, Security, and Network Permission).
*Act as the Primary contact for all outside agents in all Computer technology related matters.
*Respond to all users request and provide them with adequate support.
*Manage IT Department Staffs.
*IT Department staff skill training.
*Assessing and purchasing new and replacement Hardware and Software.
*Evaluating risk, developing Network recovery and Backup processes.
*Workflow definition including (cross-departmental integration).
*Weekly meeting with AirCast IT.
*IT Department staffs KPI scoring.
*IT Recruitment


SKILLS AND QUALIFICATIONS:

*Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, Engineering (Computer/Telecommunication) or equivalent.
*Must be native in Mandarin Language (both verbal and written)
*Fluency in English Skills is required
*At least 5 year(s) of working experience in the related field is required for this position.
*Applicants must be willing to work in Makati City.
*Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in *IT/Computer - Network/System/Database Admin or equivalent
*Full-Time position(s) available


KNOWLEDGE:

*Computer Hardware and Software systems and programs
*Computer Networks, Network Administration, and Network installation (Cisco, Fortinet, Sophos Central)
*Server System Administration and Installation (VM Server, Storage, SANS, NAS)
*Operating System, Windows Servers 2012, 2022 and Linux
*Computer troubleshooting
*Computer viruses and security
*E-mail Engine and Internet programs


SKILLS:

*Management and Supervisory skills
*Ability to install and administer computer hardware, software, and networks
*Team-building skills
*Analytical and problem-solving skills
*Decision-making skills
*Effective verbal, presentation, and listening communications skills
*Effective written communications skills
*Computer skills including the ability to operate website development programs
*Manage budget and risks

Applicant must be willing to work and relocate at Makati City, Philippines.