Operation Support

Phnom Penh Derivative Exchange Plc is a Central Counterparty company licensed by SERC. To enhance our operation, we are seeking qualified candidates as following:
Position: Operation Support Job Description Operation support provides technical and troubleshooting assistance related to MT4, MT5 trading platforms and other technical tools and products. Working within a company, these professionals must be excellent communicators and be able to translate their technical knowledge into actionable direction. They know how to research a problem and come up with a solution when they don't have an answer.
Main tasks and responsibilities • Financial platform back-end setting maintenance (MT4, MT5, Back office) • Bridge system setup and maintenance, record query • Setup and maintenance of various plug-ins and related tools • Complete customer requirements and troubleshooting • Monitor and maintain stable system operation • Answering customer questions and troubleshooting
Education and experiences • Graduated university • 1 year experience in IT or any related fields • Working knowledge of basic operation of clerical related software, operating system • Knowledge and experience in customer service • Strong English typing and communication skills, with a preference for those who can express themselves clearly. • Proficiency in Google tools (e.g., translation, documents, online collaboration...).
Work condition: - Mon – Fri Morning Shift: 08:00am~17:00pm. Night Shift: 15:00pm~23:00pm. Night Shift (Graveyard Shift): 23:00pm~08:00am. - Public holiday follow labor law
📍Location: Phnom Penh Derivative Exchange Plc., 12th floor, Sathapana Tower, Norodom Boulevard, Sangkat Phsar Thmey Bei, Khan Daun Penh, Phnom Penh,
How to apply: Telegram: https://t.me/oeurnsopheany Email: rec****@ppdexchange.comClick To Sent Email Phone: +8552390xxxClick To Call8 or +855985xxxClick To Call 19
Working days are from Monday to Friday, and shifts are required in case of Cambodian national holidays. Compensation • NSSF • Insurance • Other benefits according company’s policy Interested applicants should submit with CV and Cover letter to the address/ email below: Address: Phnom Penh Derivative Exchange Plc. : 12th floor, Sathapana Tower, Norodom Boulevard, Phnom Penh, Cambodia

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