Product Support
AD ID: 11949709 • ភ្នំពេញ • Just now
$1,500+
- Main Category :
- Jobs
- Category :
- Others
- Job Type :
- Full-time
- Experience :
- 2 Year+
Responsibilities: • Provide technical support for applications that serve the Company • Maintain and monitor the operation and integrity of production systems. • Client management including pro-active communications, responsive follow through, and advocacy for client issues within internal departments. • Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. • Participate in the Incident Management and Problem Management processes. Perform root cause analysis, resolution and reporting. • Collaborate extensively with peers, Business Analysts, infrastructure teams and other business units to resolve issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients. • Support the release management process, ensuring that all production changes and releases of in-house and third-party applications are processed according to Change Management policies and procedures. • Act as a technical liaison with regional and global. Validate, implement and work with relevant teams as needed. • Support P2G such server patching, SSH expiration. • Knowledge about infrastructure • Ability to work off shift hours, nighttime, Saturday and Sunday. Knowledge & Experiences o 2 years of work experience related to application production support or a similar field o Candidates must have a strong technical background, ITIL skills, and the ability to work independently as well as within a team environment. o Good verbal and written communication; able to effectively articulate data definitions in written English o Bachelor’s degree in computer science or related field o Technical skills in Java, SQL, UNIX, and scripting languages o Effective communication skills to collaborate with cross-functional teams effectively. o Willingness to participate in on-call rotation
ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។
089780xxx ចុចដើម្បីតេ
081590xxx ចុចដើម្បីតេ
ទីតាំង: TK, Toulkok, PP Boeng Kak Muoy, Tuol Kouk, Phnom Penh
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2.
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4.
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Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
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Payment ofter receiving the goods
4.
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