Service Front Desk (Customer Service)

Service Front Desk (Customer Service)

AD ID: 11592171 • ភ្នំពេញ • 19h

$300+

Main Category :
Jobs
Category :
Cashier/Receptionist
Job Type :
Full-time
Experience :
1 Year+

Responding to Inquiries: Addressing customer questions and concerns through various channels, including phone calls, emails, live chat, and social media. • Resolving Complaints: Handling and resolving customer complaints in a timely and effective manner, ensuring the customer feels heard and valued. • Managing Records: Keeping accurate records of customer interactions and transactions, noting any inquiries, complaints, and actions taken. • Providing Information: Offering detailed information about products and services, including usage instructions, terms and conditions, and policy details. • Building Relationships: Developing strong relationships with customers to foster loyalty and repeat business. • Handling Returns and Exchanges: Managing returns, exchanges, and refunds in accordance with company policies. • Collaboration: Working closely with other departments such as sales, marketing, and technical support to address complex customer issues. • Proactive Engagement: Reaching out to customers proactively to offer assistance, gather feedback, or inform them about new products and services. Qualifications: • Studying in the field of Marketing, or Tourism, or English Literature or other related skills. • Have knowledge in Marketing, communication,…etc • Can use MS Word & Excel, Power Point • Can speak, written, listen to English • Experience in customer service from 1 year up • Patient, honest, communicative, intelligent, healthy, responsible at work, punctual​

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

ទីតាំង: Sangkat Monorom.khan 7 Malaya, Phnom Penh Ou Ruessei Muoy, Prampir Meakkakra, Phnom Penh

រក្សាទុក
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ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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មតិ  

Sopha Lem

Sopha Lem

@sophalem53514130

សមាជិកតាំងពី 2024-08-03 10:32:00

ភ្នំពេញ , Sangkat Monorom.khan 7 Malaya, Phnom Penh

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

ការប្រកាសដែលទាក់ទងគ្នា

របាយការណ៌ទទួលបានជោគជ័យ!