Collection Officer
• Organize and maintain support documents and loan files. • Coordinate with the team working on the field using GPS technology to track their locations, monitor their progress, and help give the technical assistance as needed. • Compile data and prepare collection reports, ensuring that they are complete and informative. • Maintain and update databases and systems related to the collection department, ensuring data integrity and security. • Collaborate with other departments, such as operation department, and Finance, to obtain necessary information and documentation for the collection process. • Support in repossession activities and reselling the repossessed units. • Assist in resolving customer inquiries and complaints related to collection activities in a timely and professional manner. Requirements: • 2+ years of experience in administrative support roles, preferably in a collection or financial services department. • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Know how to handle GPS and other supporting technical/technological support. • Strong facilitation skill, with the ability to effectively communicate with team members and clients. • Knowledge of collection techniques and principles, including legal and regulatory requirements. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications. • High level of integrity and professionalism when handling sensitive and confidential information.
- Phnom Penh
- 109 hits
$350