Resort General Manager

JOB DESCRIPTION: • Develop and implement long-term business strategies aligned with the resort’s vision and market positioning. • Analyze market trends and competitor performance to identify growth opportunities. • Represent the resort in industry events, community engagements, and with key stakeholders. • Supervise all resort departments: Front Office, Housekeeping, Food & Beverage, Spa, Recreation, Engineering, and Security. • Ensure smooth daily operations with a focus on efficiency, quality, and guest satisfaction. • Conduct regular inspections of the property to maintain high standards of cleanliness, safety, and aesthetics. • Prepare and manage annual budgets, forecasts, and financial reports. • Monitor revenue streams, control expenses, and implement cost-saving initiatives. • Ensure compliance with financial policies, audits, and reporting standards. • Champion a guest-first culture across all departments. • Monitor guest feedback through surveys, reviews, and direct interactions. • Resolve escalated guest issues promptly and professionally. • Recruit, train, and mentor department heads and key staff. • Foster a positive work environment that promotes teamwork, accountability, and continuous improvement. • Conduct performance evaluations and succession planning. • Collaborate with the sales and marketing team to drive occupancy and brand visibility. • Oversee pricing strategies, promotions, and distribution channels. • Build relationships with travel agents, tour operators, and corporate clients • Ensure adherence to local laws, labor regulations, health and safety standards, and licensing requirements. • Implement risk management protocols and emergency procedures. • Maintain insurance coverage and legal documentation.
JOB REQUIREMENT: • Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred). • 7+ years of progressive leadership experience in resort or hotel management. • Strong interpersonal and communication skills. • Proven ability to manage budgets and drive financial results. • Experience with property management systems and hospitality software.
BENEFITS: • Basic Salary • Yearly Increment • Insurance • Public Holiday/Annual Leave and Others • Meal 3 times/day • Accommodation • Uniform and Laundry Service
APPLY NOW! - Email: car***@luxelitegroup.comClick To Sent Email - Telegram Number: (+855) 69 587 190

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