Support Specialist/Translator

AD ID: 11586842 • Phnom Penh • 2h

$350+

Main Category :
Jobs
Category :
Customer Service
Job Type :
Full-time
Experience :
1 Year+

Job Description
Position: Support Specialist This position is responsible for assisting the Sales Director to manage the day-to-day operations in CRM System. Reporting to: CEO Duties and Main Responsibilities • Maintain a high standard of customer service and react positively to customer requests. • Utilize effective communication approach to convey characteristic of proprietary trading platform and Forex market to prospect clients. • Build and maintain client database and filing system. • Process clients’ account applications and documents. • Liaise and maintain excellent relations with different parties to ensure performance and service level meet with company’s standard. • Explain client about company profile, products, service and MT5 platform. • Support Sales Department and clients to fill forms and applying online application. • Cooperate with Sales Department to process new account opening for clients. • Verify clients’ enquiry with supporting documents, Matrix system and MT5 manager. • Call confirmation with clients for account opening, change information, withdrawal big amount and change new password. • Back up clients’ enquiry in Account Opening Record. • Filling client agreement both soft and hard copies. • Check online deposit and withdrawal requests. • Process deposit and withdrawal request with related departments. • Prepare daily and monthly reports of deposit and withdrawal. • Filling supporting documents of deposit. • Processing change information for clients. • Observe system problems and clients’ feedback then prepare report for manager. • Other tasks assigned by Manager.
What We Offer: • Public holidays • Monday to Friday (9am-6pm), sometimes stand by on Saturdays • Competitive salary • Lunch Telegram: @brandonsm

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

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Location: Office: Koh Pich Island, Morgan Tower, 16F, Phnom Penh, Cambodia Tonle Basak, Chamkar Mon, Phnom Penh

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យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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Sim Brandon

Sim Brandon

@p09211728290500

Members Since 2024-10-07 15:41:40

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Sim Brandon

Sim Brandon

@p09211728290500

Members Since 2024-10-07 15:41:40

icon
089650xxx Click To Call
/p09211728290500

Phnom Penh , Office: Koh Pich Island, Morgan Tower, 16F, Phnom Penh, Cambodia

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
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មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

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