Customer Service

Customer Service

AD ID: 11588126 • Phnom Penh • Nov 26

$350+

6

Main Category :
Jobs
Category :
Customer Service
Job Type :
Full-time
Experience :
3 Year+

1. Responsibilities: • Provide assistance and support to customers regarding insurance products, policies, claims, and services. • Answer customer inquiries via phone, email, or in person, resolving issues efficiently. • Assist clients in understanding their coverage, policy details, premiums, and payment processes. • Guide customers through the claims process, ensuring documentation and follow-up for timely resolution. • Handle complaints, escalating complex cases to higher management if necessary. • Maintain customer records, update policy information, and process changes or renewals. • Collaborate with other departments, such as underwriting and sales, to ensure smooth service delivery. 2. Skills/Qualifications: • Strong communication and problem-solving skills. • Familiarity with insurance products and regulations is an advantage. • Customer-oriented mindset and attention to detail. • Ability to multitask and work under pressure. • Commitment and flexibility.

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

Location: No. 24 A, B, C & D, Russian Blvd, Sangkat Phsar Depo III, Khan Toul Kork, Phnom Penh Phsar Depou Bei, Tuol Kouk, Phnom Penh

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Comment  1

LY HOUR SBI INSURANCE PLC.

LY HOUR SBI INSURANCE PLC.

@p56851726039031

Members Since 2024-09-11 14:17:10

Phnom Penh , No. 24 A, B, C & D, Russian Blvd, Sangkat Phsar Depo III, Khan Toul Kork, Phnom Penh

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

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