Food Delivery Supervisor
AD ID: 11861121 • Phnom Penh • Just now
$700+
- Main Category :
- Jobs
- Category :
- Operations
- Job Type :
- Full-time
- Experience :
- 2 Year+
A Food Delivery Supervisor in a food delivery company is responsible for overseeing the day-to-day operations of food delivery services to ensure efficiency, quality, and customer satisfaction. Below are the key responsibilities, skills, and qualifications typically associated with this role: Responsibilities 1. Team Management: o Supervise, train, and evaluate delivery drivers and support staff. o Create and manage driver schedules to ensure adequate coverage. 2. Operations Coordination: o Monitor and optimize delivery routes for timeliness and efficiency. o Coordinate with restaurant partners and delivery drivers to resolve delays or issues. o Ensure compliance with company policies, safety standards, and traffic regulations. 3. Customer Service: o Address and resolve customer complaints or inquiries about deliveries. o Ensure accurate and timely order fulfillment to meet customer satisfaction. 4. Performance Monitoring: o Track delivery metrics (e.g., delivery times, customer feedback, and order accuracy). o Prepare performance reports and suggest operational improvements. 5. Logistics and Inventory: o Oversee the maintenance and use of delivery vehicles or equipment. o Ensure drivers have the tools and resources required (e.g., insulated bags, GPS devices). 6. Problem-Solving: o Handle last-minute changes, such as rerouting deliveries or addressing driver absences. o Respond quickly to emergencies like vehicle breakdowns or incorrect orders. ________________________________________ Key Skills • Strong leadership and team management abilities. • Excellent communication and interpersonal skills. • Proficiency in logistics and route planning tools. • Analytical and problem-solving skills. • Ability to multitask and work under pressure. • Familiarity with local traffic regulations and delivery areas. ________________________________________ Qualifications • High school diploma or equivalent; a bachelor’s degree related field is a plus. • Experience in food delivery, logistics, or operations management at 3-5 years. • Knowledge of delivery software or apps (e.g., GPS systems, order management platforms).
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Location: https://goo.gl/maps/jcnpbjYKzwXQKNPo7 Kouk Khleang, Saensokh, Phnom Penh
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Chhay Ton
@chhayton
Members Since 2021-11-03 13:38:57
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Do note sent money before receiving the goods
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សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
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បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
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