Guest Service Officer (Male)

Guest Service Officer (Male)

AD ID: 11585504 • Phnom Penh • 2d

$350+

4

Main Category :
Jobs
Category :
Customer Service
Job Type :
Full-time
Experience :
2 Year+

Requirement 1. Well organizational and coordination skills, able to efficiently manage multiple tasks. 2. Good communication and people skills with the ability to build relationships with employees and guests. 3. Knowledge of Microsoft Office eg. Word, Excel, Email ….etc 4. Good coordination skills, meticulous, organized, neat, and diligent. 5. Able to converse well in English. Strong problem-solving and decision-making skills with the ability to quickly identify and resolve issues. 6. At Least 2 years experience in front desk position. Responsibilities 1. Responsible for checking in guests such as registering and assigning rooms to guests. 2. Issues apartment access card and escorts guest to their apartment. 3. Manages guests’ accounts and information, and apartment availability in the system 4. Receives and transmits messages to guests promptly. 5. Handles guest queries pertaining to facilities, services, registration, and information regarding shopping, banking, dining, entertainment, local events etc. 6. Handles and records guest comments and complaints, and refers issues to supervisor when necessary. 7. Responsible and accountable for handling and safe keeping of cash and guest valuables. 8. Perform simple bookkeeping activities, such as balancing cash accounts. 9. Makes and confirms reservations. 10. Perform any other duties as required and directed by the Guest Service Manager. Benefits • Competitive salary • High service charge • Uniform • Meal Allowance • 13th-month salary • Seniority pays • Annual leave and public holiday • And Training, development, and career growth

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

Location: Street 102, Phnom Penh City Centre, Sangkat Srah Chok, Khan Daun Penh, Phnom Penh. Phsar Depou Muoy, Tuol Kouk, Phnom Penh

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Citadines Flatiron Phnom Penh

Citadines Flatiron Phnom Penh

@p87851701748835

Members Since 2023-12-05 11:00:34

Phnom Penh , Street 102, Phnom Penh City Centre, Sangkat Srah Chok, Khan Daun Penh, Phnom Penh.

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