Customer service

Customer service

AD ID: 11520127 • ភ្នំពេញ • 1d

$200+

1

Main Category :
Jobs
Category :
Customer Service
Job Type :
Full-time
Experience :
1 Year+

- Order Management: Handle and process customer orders, ensuring accurate data entry into the logistics management system. - Shipment Tracking: Provide real-time updates to customers on the status of their shipments, including tracking deliveries, delays, and any potential issues. - Customer Inquiries: Respond to customer inquiries via phone, email, and chat, addressing concerns related to shipping, delivery, pricing, and product availability. - Problem Resolution: Identify issues with shipments (delays, damaged goods, missing items) and coordinate with relevant teams (warehousing, transport, etc.) to ensure timely resolution. - Relationship Building: Build and maintain strong relationships with customers by providing high-quality service and being proactive in resolving their concerns. - Coordination with Teams: Collaborate with the sales, transport, and warehouse teams to ensure smooth and efficient logistics operations. - Complaint Handling: Address customer complaints promptly and professionally, following up to ensure complete customer satisfaction. - Reporting: Prepare reports on customer service metrics, including response times, customer feedback, and service issues. - Compliance: Ensure that all activities comply with company policies and relevant local and international regulations.

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

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010499xxx ចុចដើម្បីតេ

ទីតាំង: 35CE 0 street 105, tel. 012976588 Tuol Sangkae 1, Ruessei Kaev, Phnom Penh

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ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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ក្រុមហ៊ុន Ametava

ក្រុមហ៊ុន Ametava

@p65881642053374

សមាជិកតាំងពី 2022-01-13 12:56:14

មតិ  

ក្រុមហ៊ុន Ametava

ក្រុមហ៊ុន Ametava

@p65881642053374

សមាជិកតាំងពី 2022-01-13 12:56:14

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010499xxx ចុចដើម្បីតេ
/p65881642053374

ភ្នំពេញ , 35CE 0 street 105, tel. 012 976 588

បង្ហាញទីតាំងនៅលើផែនទី

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

ការប្រកាសដែលទាក់ទងគ្នា

របាយការណ៌ទទួលបានជោគជ័យ!




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