Support Specialist/Translator

AD ID: 11586842 • ភ្នំពេញ • 9h

$350+

Main Category :
Jobs
Category :
Customer Service
Job Type :
Full-time
Experience :
1 Year+

Job Description
Position: Support Specialist This position is responsible for assisting the Sales Director to manage the day-to-day operations in CRM System. Reporting to: CEO Duties and Main Responsibilities • Maintain a high standard of customer service and react positively to customer requests. • Utilize effective communication approach to convey characteristic of proprietary trading platform and Forex market to prospect clients. • Build and maintain client database and filing system. • Process clients’ account applications and documents. • Liaise and maintain excellent relations with different parties to ensure performance and service level meet with company’s standard. • Explain client about company profile, products, service and MT5 platform. • Support Sales Department and clients to fill forms and applying online application. • Cooperate with Sales Department to process new account opening for clients. • Verify clients’ enquiry with supporting documents, Matrix system and MT5 manager. • Call confirmation with clients for account opening, change information, withdrawal big amount and change new password. • Back up clients’ enquiry in Account Opening Record. • Filling client agreement both soft and hard copies. • Check online deposit and withdrawal requests. • Process deposit and withdrawal request with related departments. • Prepare daily and monthly reports of deposit and withdrawal. • Filling supporting documents of deposit. • Processing change information for clients. • Observe system problems and clients’ feedback then prepare report for manager. • Other tasks assigned by Manager.
What We Offer: • Public holidays • Monday to Friday (9am-6pm), sometimes stand by on Saturdays • Competitive salary • Lunch Telegram: @brandonsm

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

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089650xxx ចុចដើម្បីតេ

ទីតាំង: Office: Koh Pich Island, Morgan Tower, 16F, Phnom Penh, Cambodia Tonle Basak, Chamkar Mon, Phnom Penh

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ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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Sim Brandon

Sim Brandon

@p09211728290500

សមាជិកតាំងពី 2024-10-07 15:41:40

មតិ  

Sim Brandon

Sim Brandon

@p09211728290500

សមាជិកតាំងពី 2024-10-07 15:41:40

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089650xxx ចុចដើម្បីតេ
/p09211728290500

ភ្នំពេញ , Office: Koh Pich Island, Morgan Tower, 16F, Phnom Penh, Cambodia

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

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