AD ID: 11832959 • ភ្នំពេញ • 5h
$250+
Job Description:
1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Assist customers with product or service-related questions and provide detailed, accurate information.
3. Resolve customer complaints or issues in a timely and effective manner, ensuring customer
4. satisfaction.
5. Process orders, returns, and exchanges in accordance with company policies.
6. Maintain and update customer records, documenting all interactions and transactions.
7. Collaborate with other departments to address customer needs and concerns.
8. Identify opportunities to improve customer service and suggest enhancements to internal processes.
9. Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.
10. Maintain a high level of product knowledge and stay updated on changes or new offerings.
Job Requirements:
1 ‐ 2 years of experience as a Customer Service.
- High school diploma or equivalent; additional education or certification is a plus.
- Proven experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to manage difficult situations and resolve conflicts professionally.
- Detail-oriented with strong organizational and multitasking abilities.
ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។
ទីតាំង: ភ្នំពេញផ្ទះលេខ4Z, ផ្លូវ490, ផ្សារដើមថ្ងូវ, ខណ្ឌចំកាមន, ភ្នំពេញ Phsar Daeum Thkov, Chamkar Mon, Phnom Penh
មតិ
ស្រីណែត តូ
@p24241717840749
សមាជិកតាំងពី 2024-06-08 16:59:09
ភ្នំពេញ , ភ្នំពេញផ្ទះលេខ4Z, ផ្លូវ490, ផ្សារដើមថ្ងូវ, ខណ្ឌចំកាមន, ភ្នំពេញ
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
របាយការណ៌ទទួលបានជោគជ័យ!