IT & Customer Portal Officer

IT & Customer Portal Officer

Rim Ravan
  • Ad ID : 11320415
  • ទីតាំង : ភ្នំពេញ
  • បង្ហោះថ្ងៃ :
$800+

ការពិពណ៌នា

  • ប្រភេទ​ការងារពេញម៉ោង
  • បទពិសោធន៍2 ឆ្នាំ+
  • ប្រាក់ខែអប្បបរមា$800+

JOB RESPONSIBILITIES :
Customer Portal Service:
• Responsible for day to day administration and user support for technical issues related to customer portals.
• Autonomous organization and administration of customer portals User management (creation, modification and termination of user accounts, modeling of access rights and roles).
• Regularly perform permission audits and corrective actions.
• Conceptual design and ongoing optimization of all aspects of portal management.
• Single point of contact for BOS (HQ) staff to resolve customer portal access issues (1st level support).
• Creation of manuals / how-tos and documentation related to customer portals
• Raise 2nd level support tickets at BOS (HQ) or the customer IT if necessary.
IT Service:
• Provide the first level support to Cambodia plant of IT infrastructure including network, hardware, software.
• Coordinate with China IT Team to roll out various global projects.
• Handle break/fix issues as required on IT system.
• Create and maintain the process documentation covering backups, patching, hardware, and software.
• Any other IT activities assigned by supervisors.
• IT supports in local plant.


ដើម្បីទទួលបានការងាររហ័ស សូមកុំភ្លេចបញ្ជាក់ថា៖ អ្នកបានឃើញ ការងារនេះនៅលើខ្មែរ២៤!
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rimravan
Rim Ravan
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  • អាសយដ្ឋាន
    ភ្នំពេញ , Phnom Penh Building No 5, National Road 3, Sre Nhor Village, Sangkat Porng Toeuk, Khan Dangkor, Phnom Penh City, Kingdom of Cambodia
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