Technical Manager

Job Description Technical Leadership - Oversee the end-to-end technical delivery of products and solutions, ensuring alignment with organizational standards and best practices. - Provide guidance and mentorship to the technical team, fostering professional development and a culture of continuous improvement.
Client & Stakeholder Communication - Act as the primary liaison for technical matters when engaging with clients, gathering requirements, and clarifying objectives. - Communicate complex technical concepts in clear, non-technical language to stakeholders and senior management.
Requirement Analysis & Documentation - Collaborate with clients and internal teams to gather and refine product or project requirements. - Translate business demands into actionable specifications for the development or backend teams, ensuring clarity and feasibility.
Project & Resource Management - Plan and coordinate technical projects, including scope, timelines, and resource allocations. - Anticipate potential issues and ensure timely mitigation by effectively prioritizing tasks and delegating responsibilities.
Collaboration with Cross-Functional Teams - Work closely with managers, product owners, designers, and business analysts to align on project goals and deliverables. - Facilitate cross-team interactions, ensuring technical insights are integrated into product planning and roadmaps.
Problem Resolution & Continuous Improvement - Identify and resolve technical challenges, ensuring minimal disruption to client operations or internal workflows. - Drive process optimizations in technical workflows to enhance efficiency, reduce costs, and improve product quality. - Establish and maintain documentation standards for consistent and transparent reporting of technical issues and solutions.
Reporting & Metrics - Track and report on project milestones, technical risks, and overall performance against defined KPIs. - Provide regular status updates to management, highlighting successes, challenges, and recommendations for improvements.
Staying Current & Industry Awareness - Keep abreast of evolving industry trends, tools, and best practices in software development and infrastructure. - Advocate for the adoption of new technologies or methodologies that align with company objectives and can enhance technical outputs.
Job Requirements Education & Experience - Bachelor’s degree in Business Administration, Management, Information Technology, Computer Science, or a related field. - Proven experience (3+ years) in technical leadership, engineering management, or a similar managerial role.
Technical Skills - Strong analytical and problem-solving abilities, with proficiency in backend systems or infrastructure. - Solid understanding of technical architectures, software development processes (SDLC), and Agile/Scrum methodologies. - Experience with data visualization tools for tracking and reporting metrics is a plus.
Soft Skills - Excellent communication and interpersonal skills, with the ability to convey technical details to non-technical stakeholders. - Strong organizational and time-management capabilities. - Demonstrated success in conflict resolution, negotiation, and relationship-building. - Proven track record of collaboration and teamwork.
Additional Preferred Qualifications - Experience in business operations or project coordination. - Knowledge of software infrastructure, security, or cloud-based services. - Experience implementing process improvements to drive operational efficiencies.
Job Benefits * Cambodian Public Holiday, Annual Leave(subject to company policy). * Flexible, professional, and international working style and environment at international standard and technology for international business and market. * Performance-based bonus twice a year.
Leave Policy * Saturday and Sunday are off days. * 10 paid sick leave (Need to append the certificate of diagnosis from the hospital). * 7 paid wedding leave (Include Saturday & Sunday) * 7 paid paternity leave (Include Saturday & Sunday) to take care of the wife and newborn baby * 12 paid annual leaves(pro-rated) * Public holiday follows the Cambodian Calendar

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