AD ID: 11621585 β’ Phnom Penh β’ 5h
$350+
Dear all beloved connections!
I'm looking for Contact Center Consultant, please refer to the details below:
Job Description:
To provide highly professional customer experiences by delivering excellent customer services, tailored product and service consultations through inbound calls and messages to ensure quality inquiries/complaints escalation and achieve.
Location:
β’Phnom Penh
Duties and Responsibilities:
β’Respond to customerβs calls and messages (through social media channels, and emails by following the given standard script and customer service standards;
β’Handle and resolve customer issues/complaints following the procedure;
β’Handle tasks assigned by the Line Manager.
Job Reequipment:
β’University graduate
β’A background in customer service roles, demonstrating a track record of managing customer inquiries and delivering solutions.
β’Experience with CRM platforms, adept at managing customer data and interactions.
β’At least 1 year of customer service and Call Center experience in any field
β’Khmer and Vietnam (high proficiency)
β’Good critical thinking skills
β’Working Hours, we have three shifts as below:
1. From 6 am-2 pm Morning Shift
2. From 2 pm-10 pm Afternoon Shift
3. From 10 pm-6 am Night Shift
Noted: We need Candidate can work rotate Shift
How to apply:
Interested and qualified applicants should submit their updated Cover Letter and CV through: tok****@angkorhighsolutions.comClick To Sent Email or via: 070778xxxClick To Call.
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
Location: 8th floor, Legacy Business Center, 29 Mao Tse Toung Blvd (245), Phnom Penh, Cambodia Tonle Basak, Chamkar Mon, Phnom Penh
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Angkor High Solutions
@p-70778966
Members Since 2019-07-01 14:22:01
Phnom Penh , 8th floor, Legacy Business Center, 29 Mao Tse Toung Blvd (245), Phnom Penh, Cambodia
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