Housekeeping Supervisor

• Manage and supervise all tasks of his/her staff • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures • Supervise public areas • Ensure that guest supplies are replenished • Ensure guests’ requests are promptly and courteously met • Report damage or malfunction in hotel rooms using P.M.S system • Maintain equipment in proper state of cleanliness and repair • Maintain a section floor report • Conduct daily briefings with staff at floor level • Conduct regular room checklists • Report unusual behaviours/activities on floors to Assistant Housekeeping Manager • Record room status in allocated section accurately • Comply with hotel’s health, safety and hygiene policies • Attend meetings and training sessions as required Fully understand the difference in guest levels (VIP) and in room categories • Good reading, writing and oral proficiency in English • Must be well presented and professionally groomed at all times • Strong interpersonal skills and attention to detail • Degree from School for Tourism & Hotel Management • Minimum 3 years’ experience in a similar capacity in the hospitality industry • Basic Salary • Service Charge • Yearly Bonus • Yearly Increment • Insurance • Public Holiday/Annual Leave and Others • Duty Meal • Uniform and Laundry Service

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